Client Testimonials About Gold RN Concierge Services
Janna is an impressive and professional nurse. She is knowledgeable, vigilant and dedicated. She is a fierce advocate for patients and ensures they receive the best care and treatment possible. She addresses their questions and concerns with compassion and makes certain they feel heard and dignified.
- Reinaldo R.
MEDICAL DOCTOR
Janna is pragmatic, rational and confident which rubs off on patients. She is sympathetic when delivering care and dealing with patients but all business and results when executing a plan. You always want GoldRN in your corner.
- Alissa J.
CLIENT
My neighbor wound up with dermal vasculitis and hired GoldRN to assist her. Janna accompanied my neighbor to doctor appointments, ensured she knew what wound care products to get and ordered them to be shipped to the house and came daily to change her bandages and deliver wound care. She also provided support, guidance and positivity, giving constant assurance to my neighbor who was overwhelmed and anxious. Because of her diligence, it cleared up and Janna made sure she knew what skincare to perform daily. My neighbor would not have gotten through it without GoldRN.
- Rebecca K.
CLIENT
Janna is a phenomenal nurse and provider. She is amazing at diagnosing correctly and taking action quickly. She always makes her patients feel heard and has the best work ethic I’ve ever seen. She can anticipate needs almost before the patient can. It's incredible.
- Martin V.
MEDICAL DOCTOR
My mother desperately wanted a weekend away but due to her age, mobility problems and bouts of dementia, I wasn’t comfortable taking her away without help. We brought in GoldRN and what a game changer. Janna bathed and dressed my mother, even clipping her toenails and making a “spa” day out of it, ensured she ate, re-oriented her when she got confused, and assisted her with ambulation, opening and closing her walker for every outing, even getting her to the beach and out shopping, which my mother hadn’t been able to do in years. My mother had an amazing time and I was able to relax. It wouldn’t have happened without GoldRN!
- Margie J.
CLIENT
My psoriasis was out of control and my wife and I decided to use GoldRN for assistance. Janna spoke with my doctors, advocating for me and explaining my symptoms and discomfort in a way I could not. She pushed them to act. They came up with a plan and Janna educated me on the medications and plan of care, showed me how to use my creams and continuously checked on me. After two weeks, it had finally improved. After years of struggling with it, Janna worked her magic in just a few weeks.
- Eddie G.
CLIENT
I have a complex medical history with numerous chronic conditions. The amount of specialists, appointments, tests, and medication I have is overwhelming. Janna spoke with all of my doctors, consolidated my appointments, discussed which medications I really need and set up a calendar for me. She developed a note taking and journaling system for me to manage my questions, information given to me at each appointment and what information to relay to my doctors when I saw them. Janna educated me on my lab work and imaging studies and was always available by phone for any questions or concerns. She also created discreet bags with essentials for me to keep in each car and left a list of what to refill for each bag with the supplies in my closet. I was less anxious, always prepared and not forgetting necessary things when away from home. I still consult her every few months to ensure I am on track, or if I have questions. Things have become much more manageable because of her advocacy, organization, creativity and dedication.
- Joann F.
CLIENT
My sister was in a bad car accident and Gold RN took care of everything. Janna interviewed three aide agencies, assisting in selecting the best fit for my sister and our family. She created a selection of foods my mom could eat while in a neck collar, established a meal train, made my sister's follow up appointments, paid bills that required immediate attention, trained the aides hired, helped her with ADLs like bathing her and performed wound care on her sores. Janna also made a medication schedule and log and adjusted her medication schedule as her pain decreased. Janna even made a document with all her doctors, their specialities and phone numbers, and what medication she was on and why. Janna provided comfort, support and information. She checked in daily to ensure my sister was getting the care needed, figured out what supplies were needed and ensured that they were delivered to our door. Janna attended tele-health appointments with my sister, and kept a journal with all notes, questions and instructions. Without Gold RN, I don’t know how we would have gotten through those first few weeks.